Paper Crafting, Rubber Stamping, Scrapbooking, and more

Friends

I can't seem to figure out how to add friends who have emailed me an invitation. Can you help?

Replies to This Discussion

Permalink Reply by Susanna Boyd on September 20, 2009 at 6:22pm

You should be able to just click on the link and follow it to an acceptance page. It's possible that the person who issued the friend request withdrew it. We just published this: http://www.papercraftplanet.com/forum/topics/friend-requests

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Permalink Reply by Audrey Gonzales on September 21, 2009 at 4:07pm

I've gotten 2 today and I'm thrilled...but I, too, cannot figure out how to "accept". I click on the link in my email and it brings me to the main page, but I don't see any acceptance link or icon, or anything. ???

audrey

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Permalink Reply by Louise Young on September 21, 2009 at 4:19pm

Thank you Audrey - I thought I was missing something. Maybe they should work on their website

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Permalink Reply by Susanna Boyd on September 21, 2009 at 4:23pm

I promise -- it's not the website. If the person withdrew the invitation, you'd be rerouted to the main page. I'll send you a request and you'll see. (Or, I'll eat my hat when you tell me you're rerouted to the main page!) LOL.

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Permalink Reply by Louise Young on September 21, 2009 at 4:24pm

Thank you Susanna, I will try once more.

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Permalink Reply by Louise Young on September 21, 2009 at 4:28pm

Nope, I feel really dumb but there is just no way on this site to accept a friends invitaion. I give up.

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Permalink Reply by Susanna Boyd on September 21, 2009 at 8:44pm

Don't give up-- the beauty of a small site like ours is that we CARE and want to fix it! I'm going to turn in a trouble ticket for you with www.help.ning.com. Please look for the response.

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Permalink Reply by Audrey Gonzales on September 22, 2009 at 9:33am

Can you do one for me too? I got to "friends" request and I get the same thing Susanna does. :(

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Permalink Reply by Susanna Boyd on September 22, 2009 at 9:35am

I'm going to do one for everyone. there is apparently a glitch somewhere!

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Permalink Reply by Susanna Boyd on September 23, 2009 at 1:15pm

Got this from tech support today:

I have checked into the setting of this member and she should be able to just click the "accept" button to accept a membership. If she is still not able to do this, it might be something to do with her computer or browser. I would be happy to help them out, but in order to troubleshoot this as quickly and effectively as possible, could you please have them contact the Ning Help Center directly? They can contact us here:
http://help.ning.com/?go=contact

Thanks!
Mariko

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Permalink Reply by Louise Young on September 23, 2009 at 3:26pm

I understand that you are doing everything you can to figure this out but there is no "accept button" on my page. Just no way of accepting friends or invitations.

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Permalink Reply by Susanna Boyd on September 23, 2009 at 5:51pm

Yeah, Louise, they want you to reach out to them directly at the link above -- http://help.ning.com and let them know so that they can work with you directly. They think this is something with the browser you're using or a conflict with a plug in and not something that is affecting everyone. Please let me know how the conversation goes.